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Collection and Use of Information
Account and Profile Information:
When you create an account with the Applications, we collect your name and the contact information you provide. You may also be asked to create a profile with the Applications. If you do, your username, any photo you submit, and information you enter into the fields indicated for public display (including your geographic location) will be displayed publicly on Applications. You can customize some of the information displayed publicly in your Applications profile by going to your account and profile settings. You may update or change your account information through your account settings accessible using the “my profile” page here:
. Access to your profile page will require your Applications username and password. The personal information you may provide to XQ may reveal or allow others to discern aspects of your life that are not expressly stated in your profile (for example, your picture or your name may reveal your hair color, race or approximate age). You should be aware that your information may continue to be viewable to others after you close your account, such as on cached pages on Internet search engines. XQ is not responsible for any consequences that may occur from the third-party use of information that a user chooses to submit to public pages. If you do not wish for others to view or access this information, please do not provide it to XQ or post it on the Applications. If you feel that an unauthorized account has been created depicting you or your likeness, please contact us at
The information and material you share on the Applications are intended for viewing by other Applications users, including your photos, comments, geographic location, and profile information in accordance with the privacy settings you have chosen for your account or that are applicable to that information. By posting on the Applications, you agree to permit us to disclose the information and material you post, including disclosure to other users or to the general public, subject to your customizable account profile settings.
When you join the Applications by signing up for an account or creating a profile, you are opting in to receive communications from us or about the Initiative, including promotional, marketing, and advertising information and recommendations that XQ believes may be of interest to you. Consistent with applicable laws, including United States CAN-SPAM laws, you can opt out of certain email communications by clicking “unsubscribe” on those communications, but note that you cannot opt out of receiving certain administrative or legal notices from us. If you exchange messages with others through the Applications, in accordance with applicable law, we may store the messages in order to process and deliver them, allow you to manage them, and investigate possible wrongdoing in connection with the Applications.
Applications Activity/Automatically Collected Information:
We collect and may store information about your use of the Applications, such as your search activity, the pages you view, and the date and time of your visit. We also collect and may store information that your computer or mobile device provides to us in connection with your use of the Applications, such as your browser type and version, type of computer or mobile device, computer connection, browser language, IP address, ad data, mobile carrier, unique device identifier, Wi-Fi connection, geo-location, and requested and referring URLs.
Linked Networks and Contacts:
Cookies and Other Tracking Technologies
California Do Not Track Disclosure
Please note we do not change system behavior within the Applications in response to browser requests not to be tracked.
Sharing Your Information
We may share the information we collect about you with third parties in connection with your use of the Applications. Our information-sharing with third parties falls into these categories and purposes:
Agents, Contractors, Business Partners and Service Providers:
We may share your information with our agents, contractors, business partners or other service providers and third parties as needed to host, operate and carry out the performance and functionality of the Applications, improve the Applications, fulfill your requests, facilitate relevant marketing and sharing information about us and our activities to you, or provide customer support. From time to time, we may run contests, special offers, or other events or activities (“Events”) on the Applications with a third-party business partner. If you provide information to such third parties, you give them permission to use it for the purpose of that Event and any other use that you approve. We cannot control third parties’ use of your information. If you do not want your information to be collected by or shared with a third party, you can choose not to participate in these Events. Generally, however, we limit the information provided to service providers to that which is reasonably necessary for them to perform their functions, and we require them to agree to maintain the confidentiality of such information.
Other Third Parties:
We may share your information with certain third parties who may contact you regarding related education initiatives.
Other Users/General Public:
Information that you post on the Applications (e.g., photos, comments, geographic location, your profile) may be made available to other users of the Applications and the general public.
XQ may share information relating to visitors and users of the Application with affiliated or unaffiliated third parties on an aggregate basis. While this information will not identify you personally, in some instances these third parties may be able to combine this information with other data they have about you, or that they receive from third parties, in a manner that allows them to associate this aggregated data with your personal data.
We may investigate and disclose information from or about you, as permitted by applicable law, if we have a good-faith belief that such investigation or disclosure is (a) reasonably necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding or other legal process served on us; (b) helpful to prevent, investigate or identify possible wrongdoing in connection with the Applications; or (c) helpful to protect our rights, reputation, property or that of our users, subsidiaries or the public.
Account Termination and Data Retention
You can close your account at any time by contacting the Help Desk. To contact the Help Desk, please email
Protecting the privacy of young children is especially important. The Applications are intended for general audiences and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are under 13 years of age, then you are not permitted to use the Applications in any manner that reveals personally identifiable information about yourself (such as your name, email, address or location). If you are a parent or guardian and discover that your child under 13 years has obtained an account on the Applications, then you may alert us at
and request that we delete that child’s personally identifiable information from our systems. We allow minors between ages 13 and 18 to use the Applications and also permit such minor users control over removing any content or information they have posted to the Applications. As with any other user, minor users between ages 13 and 18 can customize and remove information displayed publicly in their Applications profile by going to their account and profile settings or by contacting the Help Desk. Note that such removal does not ensure complete and comprehensive removal of the content or information. Instances of the content or information as shared by other users will not be removed. If you are a minor between ages 13 and 18 and would like content or information removed and are having difficulty removing the content or information through your account and profile settings, please send your removal requests or removal-related questions to
We use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of your personally identifiable information. We cannot, however, ensure or warrant the security of any information you transmit to us or store on the Applications, and you do so at your own risk. We cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may post a notice through the Applications if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach you should notify us at
California Privacy Rights
Under California Law Section 1798.83, California residents can request in writing from businesses with whom they have an established business relationship (a) a list of the categories of personal information and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties’ direct marketing purposes and (b) the names and addresses of all such third parties. To make such a request from us, if entitled, please use the contact information listed below. We will respond to such properly addressed written requests. Please note that we are only required to respond to each customer once per calendar year.
Updated as of April 27, 2020
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