Privacy Policy

This privacy policy is to help you understand what information XQ collects, how XQ uses it, how it may be shared, and what choices you have with respect to the foregoing. This privacy policy governs your interaction with our website and applications (collectively the “Applications” or “XQ”). When you use the Applications, you consent to our collection, use and disclosure of information about you as described in this privacy policy. Additionally, our Terms of Use are incorporated by reference into this privacy policy. The terms “we,” “us,” or “our,” refer to XQ Institute, a nonprofit California corporation, headquartered at 248 3rd St. #319, Oakland CA 94607.

Collection and Use of Information

We collect information that you provide to us directly and information that is automatically collected when you use our Applications.
We may use the information for purposes such as to: operate, maintain, enhance, and provide the Applications’ functionality; to provide services and information that you request; to personalize your experience; to monitor Applications usage; to provide customer support; to message you (in ways described by this privacy policy and managed by you in your account settings); and comply with legal obligations.

Of further note about the information we collect:

  1. Account and Profile Information: When you create an account with the Applications, we collect your name and the contact information you provide. You also will be asked to create a profile with the Applications. If you do, your username, any photo you submit, and information you enter into the fields indicated for public display will be displayed publicly on Applications. You can customize some of the information displayed publicly in your Applications profile by going to your account and profile settings. If you feel that an unauthorized account has been created depicting you or your likeness, please contact us at You have an obligation to provide us accurate and updated information.
  2. Content Sharing: The information and material you share on the Applications are intended for viewing by other Applications users, including your photos, comments, and profile information. By posting on the Applications, you agree to permit us to disclose the information and material you post without restriction, including disclosure to other Applications users or to the general public, subject to your customizable account and profile settings.
  3. Communications: When you join the Applications by signing up for an account or creating a profile, you are opting in to receive emails from us or about XQ. You can optout of certain email communications by clicking “unsubscribe” on those communications, but note that you cannot opt-out of receiving certain administrative or legal notices from us. If you exchange messages with others through the Applications, in accordance with applicable law, we may store them in order to process and deliver them, allow you to manage them, and investigate possible wrongdoing in connection with the Applications.
  4. Applications Activity/Automatically Collected Information: We collect and may store information about your use of the Applications, such as your search activity, the pages you view, and the date and time of your visit. We also collect and may store information that your computer or mobile device provides to us in connection with your use of the Applications, such as your browser type, type of computer or mobile device, browser language, IP address, mobile carrier, unique device identifier, location, and requested and referring URLs.
  5. Linked Networks and Contacts: You can elect to connect your XQ profile to another network like Facebook and, if you so choose, you will be asked to enable sharing of your contact information from that network to the Applications and to enable sharing of your activities on the Applications on that network. Your use of such third-party networks remains subject to the terms and conditions and policies you have agreed to with such third-party network providers. If you connect your Applications profile to another network, you agree to comply with the terms and conditions and policies applicable to such network.
Cookies and Other Tracking Technologies

We, and third parties we interact with, including our third-party service providers, may use cookies, web beacons, local shared objects (sometimes called “flash cookies”), and similar technology in connection with your use of the Applications and third-party websites (collectively referred to in this policy as “Cookies”). Cookies are small data files that may have unique identifiers, and reside, among other places, on your computer or mobile device, in emails we send to you, and on our Applications.

We may use Cookies to collect information about you and your use of the Applications, such as your browser type, search preferences, and the date and time of your use. When we use Cookies, we do so in order to further Applications features and processes, provide authentication and security for your transactions on the Applications, store your preferences, and help us learn more about how users engage with the Applications. Our Cookies may be persistent or stored only during an individual session.

It may be possible to disable Cookies through your device or browser settings. The method for disabling cookies may vary by device and browser, but can usually be found in preferences or security settings. Disabling cookies may, however, affect your ability to use the Applications.

California Do Not Track Disclosure

Please note we do not change system behavior within the Applications in response to browser requests not to be tracked.

Sharing Your Information

We may share the information we collect about you with third parties in connection with your use of the Applications. Our information-sharing with third parties fall into these categories and purposes:

  1. Agents, Contractors, Business Partners and Service Providers: We may share your information with our agents, contractors, business partners or other service providers as needed to host, operate and carry out the performance and functionality of the Applications, improve the Applications, fulfill your requests, or provide customer support. Generally, we limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and we require them to agree to maintain the confidentiality of such information.
  2. Affiliated Entities: We may share information from or about you with subsidiaries, joint ventures, or other companies under common control, in which case we will require them to honor this privacy policy.
  3. Other Users/General Public: Information that you post on the Applications (e.g., photos, comments, your profile) may be made available to other users of the Applications and the general public.
  4. Investigations: We may investigate and disclose information from or about you, as permitted by applicable law, if we have a good faith belief that such investigation or disclosure is (a) reasonably necessary to comply with legal process and law enforcement instructions and orders, such as a search warrant, subpoena, statute, judicial proceeding, or other legal process served on us; (b) helpful to prevent, investigate, or identify possible wrongdoing in connection with the Applications; or (c) helpful to protect our rights, reputation, property, or that of our users, subsidiaries, or the public.
Account Termination and Data Retention

You can close your account at any time by contacting the Help Desk. To contact the Help Desk, please call 844.TALK.2.XQ. When you close your account, your public profile will be deactivated. However, unless prohibited by applicable law, postings or comments associated with your public profile prior to closing your account will remain accessible. We may retain information about you for the purposes authorized under this privacy policy unless prohibited by law.

Children’s Privacy

Protecting the privacy of young children is especially important. The Applications are intended for general audiences and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you are under 13 years of age, then please do not use or access the Applications at any time or in any manner. If we learn that personally identifiable information has been collected on the Applications from persons under 13 years of age and without verifiable parental consent, then we will take the appropriate steps to delete this information. If you are a parent or guardian and discover that your child under 13 years has obtained an account on the Applications, then you may alert us at and request that we delete that child’s personally identifiable information from our systems.
We allow minors between ages 13 and 18 to use the Applications and also permit such minor users control over removing any content or information they have posted to the Applications. As with any other user, minor users between ages 13 and 18 can customize and remove information displayed publicly in their Applications profile by going to their account and profile settings or by contacting the Help Desk]. Note that such removal does not ensure complete and comprehensive removal of the content or information. Instances of the content or information as shared by other users will not be removed. If you are a minor between ages 13 and 18 and would like content or information removed and are having difficulty removing the content or information through your account and profile settings, please send your removal requests or removal-related questions to

Data Security

We use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of your personally identifiable information. We cannot, however, ensure or warrant the security of any information you transmit to us or store on the Applications, and you do so at your own risk. We cannot guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
If we learn of a security systems breach, then we may attempt to notify you electronically so that you can take appropriate protective steps. We may post a notice through the Applications if a security breach occurs. Depending on where you live, you may have a legal right to receive notice of a security breach in writing. To receive a free written notice of a security breach you should notify us at

Your Choices

You may, of course, decline to share certain personal information with us, in which case we may not be able to provide to you some of the features and functionality of the Service. You have certain choices about how to control your data, including publicly displayed profile information, communications settings, and network linking. These choices are described throughout this privacy policy and in your privacy profile settings at

Links to Other Sites

Our Applications contain links to other sites that are not controlled by us. Please be aware that we are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and read the privacy policies of each and every site you visit. This privacy policy applies only to information collected by our Applications.

California Privacy Rights

Under California Law, California residents can request in writing from businesses with whom they have an established business relationship: (a) a list of the categories of personal information and the type of services provided to the customer, that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties' direct marketing purposes and (b) the names and addresses of all such third parties. To make such a request from us, if entitled, please use the contact information listed below. We will respond to such properly addressed written requests. Please note that we are only required to respond to each customer once per calendar year.

Modifications and Updates to this Privacy Policy

We may revise this privacy policy from time to time. The most current version of the privacy policy will govern our use of information about you and will be located here: If we make material changes to this privacy policy, we may notify you by email or by posting a notice on the Applications. By continuing to access or use the Applications after those changes become effective, you agree to be bound by the revised privacy policy.


If you have questions or comments about this privacy policy, please feel free to contact us at

Last Updated September 11, 2015